Customer Service & Operator

Qingdao, China

As an employee of our company, you will collaborate with each department to create and deploy disruptive products. Come work at a growing company that offers great benefits with opportunities to moving forward and learn alongside accomplished leaders. We're seeking an experienced and outstanding member of staff.

This position is both creative and rigorous by nature you need to think outside the box. We expect the candidate to be proactive and have a "get it done" spirit. To be successful, you will have solid solving problem skills.

Customer Relationship
Autonomy
Administrative Work
Technical Expertise

Responsibilities

  • Follow up routing order as as well as free hand business, execute booking/pick up/declaration arrangement, feedback to customers and overseas stations on executed activities and incurred charges
  • Handle operation system data input, B/L issuance, freight charges checking and invoices issuance and other documents to customers by couriers in an accurate and timely manner 
  • Proactively act on behalf of customers and to handle all customer service related requests and tasks in a timely, accurate and professional manner
  • Assist in the preparation of freight quotation (domestic and abroad)
  • Assist finance colleague to push the outstanding, monitor and control all cost and income to maximize profit margin for all business

Must Have

  • College graduation, above CET-4
  • At least 2~3years of Operation experience in international forwarding industry on similar position
  • Possess cultural awareness and sensitivity
  • Excellent communication and analytical skills
  • Responsible & reliable, Demonstrate sound work ethics

Nice to have

  • Major course of study in International trade, logistics, English is preferred
  • French languages

What's great in the job?


  • Great team of smart people, in a friendly and open culture
  • No dumb managers, no stupid tools to use, no rigid working hours
  • No waste of time in enterprise processes, real responsibilities and autonomy
  • Expand your knowledge of various business industries
  • Create content that will help our users on a daily basis
  • Real responsibilities and challenges in company
Our Product
Our Product

Discover our products.

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What We Offer


Each employee has a chance to see the impact of his work. You can make a real contribution to the success of the company.
Several activities are often organized all over the year, such as weekly sports sessions, team building events, birthday celebration, and much more

Activities

Team building, annual dinner, birthday celebration and etc.

Benefits

Time off, social insurance, commercial medical insurance, bonus and etc.

Perks

A full-time position
Attractive salary package.